Refund policy
Return and Refund Policy
Summary of Return Rules
Return period: You can request a return for a product within 30 days of the purchase date.
Free shipping: Return shipping is free of charge.
No restocking fees: We do not apply any fees for return processing.
Excluded items: We do not accept returns for items purchased during final sale promotions.
Conditions for accepting a return.
Items must be unused, undamaged, and returned in their original packaging. Returns will not be accepted for products showing signs of wear, missing parts, or those not returned in their original packaging.
Return Procedure
To start the return process, please contact our Customer Service at info@feelgoodforgood.it. We will provide you with all the necessary instructions and the free shipping label.
Refund Methods
Once the returned product is received and inspected, the refund will be processed using the same payment method used for the purchase. Processing times for the refund may vary depending on your bank or credit card provider.
Exceptions and Restrictions
Items purchased during final sale promotions are not eligible for return. We do not accept returns for personalized or limited edition products, except in cases of manufacturing defects.
Support
For any questions or assistance, please do not hesitate to contact our Customer Service via email at info@feelgoodforgood.it
